CLM-26003
Patricia Williams· +19165552210·SYM-5091(HO-3)·Adjuster Sam Chen
- Intake
- Verify
- Assess
- Resolve
- Closed
Non-weather water loss at a property that appears to have been vacant for ~90 days; insured has acknowledged the absence by email. SMUD records and the mailing/risk address mismatch corroborate the vacancy. A denial letter citing the standard HO-3 vacancy clause has been drafted and is pending adjuster sign-off before sending.
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Claim Data
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Reserves
$350
Paid
$0
Recovered
$0
Days open
34
Phase
Verification
Status
Open
Exposures
1 open · 1 total
At a glance
- Claim #
- CLM-26003
- Cause of loss
- Water Non Weather
- Date of loss
- Jun 8, 2026
- Reported
- Jun 9, 2026
- Loss location
- 2210 Almond Grove Ct Sacramento, CA 95825
- Severity
- Moderate
- Jurisdiction
- Sacramento, CA
- Policy
- SYM-5091
- Form
- HO-3
- Insured
- Patricia Williams
- Adjuster
- Sam Chen
- Inspector
- Not assigned
- Policy verified
- ✗ Not in force
- Inspection
- Requested
Policy NOT in force at loss
Not verifiedVacancy clause likely applies — mailing/risk mismatch + utility records show 0 kWh for 90 days. No vacancy permit on file.
Communication Hub
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Chase Home Lending
—mortgage.insurance@chase.comPrefers email
No messages yet with Chase Home Lending.
Documents
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draft_denial_letter_v1.pdf
application/pdf · carrier letter
Parsing in progress or unsupported file type. Original file is available above.
Source Submission
This claim was created directly, without a prior intake submission.
No linked submission
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