CLM-26005
James Wilson· +16025551177·SYM-7778(HO-3)·Adjuster Devon Ross
- Intake
- Verify
- Assess
- Resolve
- Closed
Kitchen grease fire — inspection complete, $80,000 in damage. Cov A is underinsured against the $600K replacement cost, triggering an 0.833 coinsurance factor that reduces the payable to $66,640. A plain-language coinsurance explainer is pending adjuster sign-off; James pushed back on the reduced quote and an overdue voice callback is outstanding.
Action Tracker
Everything happening on this claim. Pending items rise to the top — approve, run, or cancel them. Completed items show whether the AI or a human handled them.
Activity (0)
No activity yet.
Claim Data
Everything captured, extracted, or computed about this loss — organized so you can jump straight to what you need.
Reserves
$68,140
Paid
$0
Recovered
$0
Days open
38
Phase
Assessment
Status
Open
Exposures
1 open · 1 total
At a glance
- Claim #
- CLM-26005
- Cause of loss
- Fire
- Date of loss
- Jun 4, 2026
- Reported
- Jun 5, 2026
- Loss location
- 5500 Saguaro Vista Dr Phoenix, AZ 85016
- Severity
- Moderate
- Jurisdiction
- Maricopa, AZ
- Policy
- SYM-7778
- Form
- HO-3
- Insured
- James Wilson
- Adjuster
- Devon Ross
- Inspector
- Not assigned
- Policy verified
- ✓ In force
- Inspection
- Completed
Policy in force at loss
VerifiedIn force; coinsurance clause applies.
Communication Hub
Reach the insured, inspectors, mortgagees, or other parties. Pick a contact and channel — phone, SMS, or email. Every inbound and outbound message is logged here automatically.
Rocket Mortgage
—insuranceclaims@rocketmortgage.comPrefers email
No messages yet with Rocket Mortgage.
Documents
Photos, inspection reports, estimates, and other files. Extracted fields are linked back to their source pages — click a field to see where it came from.
declarations_excerpt.pdf
application/pdf · other
Parsing in progress or unsupported file type. Original file is available above.
Source Submission
This claim was created directly, without a prior intake submission.
No linked submission
Claims created without going through intake have no source record.