CLM-26005
James Wilson· +16025551177·SYM-7778(HO-3)·Adjuster Devon Ross
- Intake
- Verify
- Assess
- Resolve
- Closed
Kitchen grease fire — inspection complete, $80,000 in damage. Cov A is underinsured against the $600K replacement cost, triggering an 0.833 coinsurance factor that reduces the payable to $66,640. A plain-language coinsurance explainer is pending adjuster sign-off; James pushed back on the reduced quote and an overdue voice callback is outstanding.
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Claim Data
Reserves
$68,140
Paid
$0
Recovered
$0
Days open
161
Phase
Assessment
Status
Open
Exposures
1 open · 1 total
At a glance
- Claim #
- CLM-26005
- Cause of loss
- Fire
- Date of loss
- Jun 4, 2026
- Reported
- Jun 5, 2026
- Loss location
- 5500 Saguaro Vista Dr Phoenix, AZ 85016
- Severity
- Moderate
- Jurisdiction
- Maricopa, AZ
- Policy
- SYM-7778
- Form
- HO-3
- Insured
- James Wilson
- Adjuster
- Devon Ross
- Inspector
- Not assigned
- Policy verified
- ✓ In force
- Inspection
- Completed
Policy in force at loss
VerifiedIn force; coinsurance clause applies.
Communication Hub
James Wilson
+16025551177 · james.wilson@email.comPrefers voice
Voice call · 502s
Caller reported kitchen fire; FD extinguished. Cabinets and range hood destroyed. Confirmed contact, preferred voice.
Voice call · 198s
Caller angry about quoted payout. "This is bullshit, I pay every month, why am I getting less than the damage." Asked to speak to a manager. Voicemail left for adjuster.
Call manually
Documents
declarations_excerpt.pdf
application/pdf · other
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Source Submission
This claim was created directly, without a prior intake submission.
No linked submission
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