CLM-28264
Sarah Mitchell· +13035554821·HO3-CO-004821(HO-3)
- Intake
- Verify
- Assess
- Resolve
- Closed
Generating summary...
Pending approvals. Review and approve in the action tracker below.
Action Tracker
Everything happening on this claim. Pending items rise to the top — approve, run, or cancel them. Completed items show whether the AI or a human handled them.
Pending approvals (2)
Send email — Inspection request — CLM-28264 (water loss, Denver CO)
Rationale: Send inspector the claim details and ask for 2–3 availability windows so we can reconcile with the insured.
Send SMS — Sarah Mitchell (Insured)
Rationale: Ask the insured for availability windows so we can reconcile with the inspector's options.
Activity (8)
Send SMS — Sarah Mitchell (Insured)
Ask the insured for availability windows so we can reconcile with the inspector's options.
Send email — Inspection request — CLM-28264 (water loss, Denver CO)
Send inspector the claim details and ask for 2–3 availability windows so we can reconcile with the insured.
Set claim field "inspector_party_id"
Record the assigned inspector on the claim.
→ 33333333-0000-4000-8000-000000000001
Set claim field "inspection_status"
Mark inspection as requested now that we're reaching out to schedule.
→ requested
Add Acme Inspections, LLC as inspector
Attach the default inspector so we can coordinate the inspection for the burst-supply-line water loss.
Set reserves
Set opening reserves on both exposures based on burst-supply-line severity (mid-size, two rooms, still liveable) before scheduling inspection.
Open exposures
Burst supply line playbook: open Coverage A (dwelling — ceiling/drywall/flooring) and Coverage C (contents — furniture); no D since insured said the home is still liveable.
Confirm policy in force at loss
First step on a fresh claim — confirm the HO-3 policy was in force on the 2026-06-05 loss date before scoping coverage.
Claim Data
Everything captured, extracted, or computed about this loss — organized so you can jump straight to what you need.
Reserves
$28,000
Paid
$0
Recovered
$0
Days open
9
Phase
Intake
Status
Open
Exposures
2 open · 2 total
At a glance
- Claim #
- CLM-28264
- Cause of loss
- Water Damage
- Date of loss
- Jun 5, 2026
- Reported
- Sep 3, 2026
- Loss location
- 123 Aspen Lane Denver, CO 80202
- Jurisdiction
- CO
- Policy
- HO3-CO-004821
- Form
- HO-3
- Insured
- Sarah Mitchell
- Adjuster
- Unassigned
- Inspector
- Acme Inspections, LLC
- Policy verified
- ✓ In force
- Inspection
- Requested
Policy in force at loss
VerifiedPolicy HO3-CO-004821 is in force; the loss date (June 5, 2026) falls within the active policy term (October 25, 2025–October 25, 2027) and all six base coverages including Dwelling and Personal Property are effective.
Communication Hub
Reach the insured, inspectors, mortgagees, or other parties. Pick a contact and channel — phone, SMS, or email. Every inbound and outbound message is logged here automatically.
Acme Inspections, LLC
+18005550199 · dispatch@acme-inspect.comPrefers email
No messages yet with Acme Inspections, LLC.
Documents
Photos, inspection reports, estimates, and other files. Extracted fields are linked back to their source pages — click a field to see where it came from.
No documents yet
Documents from inbound emails (inspection reports, estimates, receipts) will appear here once they arrive.
Source Submission
The intake record this claim was promoted from. Captured fields, the live transcript, and the original conversation thread live there.
- Reporter
- Sarah Mitchell
- Phone
- +13035554821
- sarah.mitchell@email.com
- Received
- Sep 3, 2026, 4:27 PM
- Converted
- Sep 3, 2026, 4:27 PM