CLM-26009
Jimmy Johnson· +14045552233·SYM-2344(HO-3)·Adjuster Devon Ross
- Intake
- Verify
- Assess
- Resolve
- Closed
Reopened two days ago — original burst-pipe loss closed paid at $35,000 sixty days ago; insured discovered mold behind the repaired drywall. New mold exposure opened with $13,500 reserved. ServPro mold-remediation SOW is pending adjuster approval and a written status update to Jimmy is overdue.
Action Tracker
Activity (0)
No activity yet.
Claim Data
Reserves
$48,500
Paid
$35,000
Recovered
$0
Days open
240
Phase
Assessment
Status
Reopened
Exposures
1 open · 2 total
At a glance
- Claim #
- CLM-26009
- Cause of loss
- Water Non Weather
- Date of loss
- Mar 13, 2026
- Reported
- Mar 18, 2026
- Loss location
- 45 Peachtree Battle Ave Atlanta, GA 30305
- Severity
- Moderate
- Jurisdiction
- Fulton, GA
- Policy
- SYM-2344
- Form
- HO-3
- Insured
- Jimmy Johnson
- Adjuster
- Devon Ross
- Inspector
- Not assigned
- Policy verified
- ✓ In force
- Inspection
- Requested
- Closed
- Apr 17, 2026
Policy in force at loss
VerifiedIn force. Mold limit per GA HO-3 standard.
Communication Hub
Jimmy Johnson
+14045552233 · jimmy.johnson@email.comPrefers voice
Voice call · 421s
Jimmy called angry — "I paid $35K to fix this and now there's mold all over the wall." Wants this handled fast. Asked if the carrier covers the repair contractor's mistake separately. Demanded a callback today.
CLM-26009 — reopened, vendor engagement in progress
Jimmy, We reopened the claim immediately after your call. We are engaging a mold-remediation vendor and will be back to you within 24 hours with next steps. Sorry for the trouble. Symphony
Call manually
Documents
mold_master_bath.jpg
image/jpeg · photo
Parsing in progress or unsupported file type. Original file is available above.
Source Submission
This claim was created directly, without a prior intake submission.
No linked submission
Claims created without going through intake have no source record.